How to setup email accounts for:

Mobile Devices (Smartphones, Tablets, etc.)

 

Each device will have a slightly different interface for adding an email account, but all will use the same settings. For Apple products, selecting this link (http://support.apple.com/en-us/HT201320) will help you get started. For Android products, selecting this link (https://support.google.com/mail/answer/4570255) will help you get started.

Below are the general settings you need: (We strongly recommend using the IMAP protocol for your Quantum accounts.)

Incoming Mail Settings:

  1. Username: [Your email address minus @qis.net.  For example, sample would be the username for sample@qis.net.]
  2. Password: [yourpassword]
  3. Incoming server: mail.qis.net
  4. Port: 993 for IMAP (recommended) or 110 for POP
  5. Incoming server requires SSL: No
  6. Security type (if applicable): STARTTLS or TLS

Outgoing Mail Settings:

  1. Outgoing server: mail.qis.net
  2. Port: 587 for POP and IMAP
  3. Outgoing server requires SSL: No
  4. Server requires authentication: Yes (If prompted, use the same login as your incoming settings)
  5. Security type (if applicable): STARTTLS or TLS

If you are unsure of a setting, or if mail is not working for some reason, please contact Quantum's technical support at 410-239-6920.

 

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Use of Quantum's services, systems, servers, and facilities constitutes the customer's agreement with Quantum's Rules and Regulations, and the Quantum Service Agreement, both of which are subject to change without notice.

410-239-6920

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